Store Policy

Returns & Refunds

All sales are final once processed online.  We don’t accept cancellations if you change your mind, so please ensure that you’ve taken the time to select the products and cake recipes that you’re 100% happy with.

Due to the nature of our product (along with hygiene concerns) we do not accept returns.

We always strive to maintain the highest levels of quality when it comes to our products. However, if there has been a mistake on our end and you receive a defective item, please contact us immediately at admin@180cakes.com and we will do our best to address the issue.

Nut Products & Tree Nut Allergies

All our products are made with almond meal, please be aware that this is dangerous for anyone with a tree nut allergy.

180 Cakes & Your Pets

All our products are made with xylitol. dogs digest xylitol differently to humans so it is poisonous to them. Please don’t feed our products to your pets.

If you’re keen to bake some delicious treats for your four-legged friend, click here to check out a list of 25 great, easy dog treat recipes.

Disclaimers

180 Cakes takes no responsibility for any injuries involving the misuse of our products.

180 Cakes is not responsible for any damage to any products caused by Australia Post and/or any couriers during transit. If this occurs, please contact the company responsible for the delivery and address it with them.

That being said, we will always do everything we can to keep our customers happy so please contact us immediately at admin@180cakes.com if you have an issue and we will do our best to address your concerns.